Configuration Guide for NEAX2400 IPX Systems (Up to Sixteen PIMs) September 2000 NEC America, Inc. NDA-24317 Issue 1 Stock #200831 ® NEAX 2400 IPX. Liability Disclaimer NEC America, Inc. Reserves the right to change the specifications, functions, or features, at any time, without notice. Chapter 8 System administration MP Program Download The UNIVERGE NEAX 2000 IPS provides Online MP Program Download via IP network using the CP24C and CP31C. This feature allows an MP upgrade program to be downloaded to the UNIVERGE NEAX 2000 IPS MP card with the PBX on-line and during the download process all features and functions are available.
Phantom Message LightsD-term's and S/L sets have message light that will not go out with lamp off access code.This is caused by an old 1400 feature called Message Reminder designed before the invention of VM. The caller dials a station followed by a fat fingered 6 which turns on the mess light. To remove the light go to CM 20 and create an access code to = A46 (IVS) or A146 (IVS2). Go to the station with the light, dial the access code from the Prime followed by a 3. To prevent this from happening again go to CM 1547 and 1548 and change COS of stations to a 0 for this feature.
DSS Key Won't LightDSS keys call stations but will not light when busy.This occurs mainly when stations in the numbering plan are broken out in LCR for various reasons such as CCIS. For the BLF feature to operate the stations leading digit/digits must be assigned as an 8XXX in the numbering plan when you program the key.
Once the key is programmed the leading digit/digits can be re-assigned back to the LCR access code. For DSS/BLF on station line keys the following is required.1800 series software or higher, 16 button Series E terminals ONLY, the key number must match the speed bin number, and CM 73 and CM 94 for the station must match. Also make sure the recorded station number is under one memory bin only. If it is under more than one you will not get BLF. Incoming Trunk Calls Busy (IVS2)Inbound calls all of a sudden ring nowhere (copper) or busy (T1/PRI) and then start working again at close of business.With IVS2 there are now, by default, 4 trunk termination modes. Day, Night, Mode A, and Mode B.
In many cases we find that the mode A and B terminations are not programmed in CM's 3040 and 3041. CM 20 also has a default night mode access code of 68 so if a user accidently dials 683 the system is in mode A. Best bet is if user is only using Day and Night; turn off the multi-mode in CM 6529. If they are using multi-mode remove the access code or restrict access to it via class of service.
DMR only does 1/2 download and not come on line.The DMR performs it's download but after resetting it does not perform the 2nd download (verify load)and thus never comes on line.A majority of LAN equipment has a small period of time that data cannot be sent after the Ethernet cable isplugged in. On some switches this can be as short as 3 to 4 seconds all the way to as long as 15 to 20 seconds whilethe port auto negotiates the speed with the devices connected.When the remote MP performs the reset after the initial download it completely disables the Ethernet port just likepulling out the Ethernet cable. The reset is so fast that the MP is back on line and trying to find the main site after about1 second.
This is too quick for the Ethernet switch/router to negotiate the speed and duplex. The result is the UDPconnection message sent to the main site is lost with obviously no response and the remote MP goesinto survival mode.
To fix this set CM 410108XX Where XX = the number of seconds you want the remote MP topause before sending the connection message to the main site. XX should not be set higher than 05.
You can alsoavoid this issue by locking down the Remote MP and switch port to 100/Full. Use CM 0B3X050 to set. Cannot Transfer/Hold call pulled back from transfer.Call is transferred to a station that either RNA or forwards to unwanted destination.
The transferee pressesthe transfer key to pull the call back but then cannot do anything with the call like transfer again or place on hold.When the transferee wishes to pull the call back they must press Recall and then the Transfer key. The Recallkey will terminate the transfer connection to the unwanted destination and the Transfer key will return you to theoriginal calling party. If the Recall is not pressed the unwanted station stays in broker/conference type connectionwhich is why nothing can be done when returning to the original caller. The misapplication of this procedure is themain cause of VM messages containing MOH. Dropping party from 3 Party conference.When in a 3 party conference the leader may want to drop off one of the parties for any number of reasons.With IPS 3200 series (R6.1) software you can perform a 3 party conference from call appearances on theDterm. Set CM 6541XX0 where XX = tenant number. With a call in progress the user presses the Hold key,accesses the second line (virtual) and connects to the 3rd party.
The conference key is then pressed followed by theoriginal call that was on Hold and all 3 parties are connected.When a party needs to be dropped from the conference simply press the Hold key which places both appearanceson Hold. Then select the party to be dropped and release it by hanging up or pressing the release key.
Quick estimator 2005 keygen free. You canthen return to the remaining party by selecting that key appearance. Quick Default of trunk route dataMany times you know the problem is something flagged in the route data that is causing your problem.
Withover 200 settings in CM 35 that's a lot of looking up in MOC or even a list up. Building a new route means you have togo through and confirm all the LCR routing to the new trunk route.If you have H1 software (R8) or higher on the IPS you can simply use CM 35999XXCCC where XX= thetrunk route to be set back to default settings. Then assign the CM 35 basics for your trunk route type. I have donethis on a functioning ISDN PRI route without effecting service. Existing digital spans go down when adding a new one.The site has 5 T1's and you add a new T1 or an ISDN PRI span and not only does it not come on line, all theexisting spans go out of service. At another site you have 1 CCIS link and program up another CCH to another site and not only does it fail but the existing link goes out of service.If you exceed the license capability (see CM F880116) not only will the new addition fail, all existing will alsogo out of service. Always check the system license capabilities before adding an addition feature such as a T1/ISDN span,CCIS links, and Remote PIM sites.
Remember if you exceed, it will go down with speed. AP00-B locks up in IPS retrofit.The AP00-B is installed in the IPS Retrofit and locks up every couple of days. MP is reset and the card comesback on line.In the older IVS cabinets there is an issue with some revisions of BS01 cards that can cause this issue.
Simplymove the card into PIM 0 so that there is no longer any BUS traffic for this card. If SMDR port is locking up make surethat the allocated buffers do not exceed the limit set for that card type.
CM D0032331 should all be checked and thedefault 100 bins for CM D00328 and CM D00330 should be set to 0 if not being used. Multiple Message Lights makes the Prime Line key light.Many times when troubleshooting remotely from a modem connection to the CPU it is necessary to find outwhat mode the (Day, Night, A, or B) the PBX is in. Especially when multiple modes are being used and thecustomer has multiple users with night keys or using a night mode access code.R12 3700 series software enables the ability to check various station status via the E4 CM.
If the mainoperator station was Ext 3000 use the following CM E4013000 would show 0 D000. The D = Day Mode,N = Night Mode, A = Mode A, and B of course is Mode B.
Many other Service and status information is availablethrough CM E4 and is a welcome addition for those of us who get tired of looking through the F50 and F58 CM's. Remote IP Dterms (connected via VPN) cannot call each other.Multiple IP Dterms are deployed at remote locations and connected back to the IPS via VPN connections.The stations can all call out trunks in the PBX and call TDM stations in the PBX but they cannot call each other. Calls toeach other result in a setup, ringing, and display info but no talk path.The problem is a common one which is easily resolved.
The IP Dterm utilizes a peer to peer communication pathwhich means after it has found the other IP Dterm (the PBX acts as the gateway and directs the call set up to the other party)it trys to send the voice data directly to the IP address of the other user. Most data VPN setups, by default, allow the enduser to connect to the main site and then out to the internet if necessary. Rarely are they allowed to connect to other VPN'sgoing out to other users thus the voice has no path for the call. To resolve this have the IT Manager set up VPN tunnel orbridge in the VPN router/server that will allow each of the VPN tunnels to connect directly to each other.